Frequently Asked Questions

Our products usually ship the same business day as the order was placed. Expect to receive your product in 3 days and if we are backed up with a lot of orders please allow up to 4-5 days to receive. Our goal is to get the product out of our facility the same day the order was placed.

For international customers please allow 7-12 days to receive your product.

We give a 30 day money back garuntee on all products as long as they are not opened. We will process the refund when we receive the products. At the moment the shipping does have to be paid by the customer but we are in the process of making return shipping completely free. We put ourselves in the shoes of our customers and is a burden to pay shipping on a product you don’t want anymore.

If you have opened/used our product and want to return it for whatever reason then still feel free to email us at [email protected] and we will work out something with you because we want to keep all our customers happy!

Email [email protected] or live chat for any returns/problems and we will do our best to get back to you as soon as possible.

We accept all major credit card companies as well as payments from PayPal and in the process of adding more payment options. We promise you that all your information will be kept private and 100% safe with us. Our website is 100% secure from any fraudulant activity and will not allow you to place an order if our system detects any threats to us or our customers.

We understand purchasing products from a website you have never purchased from can be hard to trust but we want you to know that your information is completely safe with us and we promise to deliver on what you want and the quality we advertise our products at!

We are the largest vertically-intergrated grower and manufacterer of medicinal hemp in the United States. In 2015, we began this project after a family member of one of the founders of Colorado Botanicals was diagnosed with cancer. In search for alternatives to Chemotherapy, we began our journey in developing a 100% THC free Hemp Oil that will benefit people who suffer from pain, insomnia, stress, and more. Our mission is to one day help cancer patients all over the world overcome their hardship.

We are fully licensed with the Colorado Department of Agriculture and have never failed any tests they have conducted on our hemp plants and farm. Our hemp is grown in full compliance under section 7606 of the 2014 Federal Farm Bill.

Without doubt we have the #1 hemp products in the market! We use the whole hemp plant when our extraction and purification process takes place in our 50,000 sq. ft. state of the art facility in Colorado! We strive for one thing and that is to sell the best and most potent hemp products!

Hemp oil extract is a thick oil or paste that is derived from a marijuana plant that has high concentrations of hemp. When extracted the plants naturally occuring compunds including the full spectrum of terpenes, flavonoids, and various other phytocompunds, that have shown to be benficial to humans and as well as pets, are then used in our products.

No, you will not get high because the terpenes, flavonoids, and other phytocompounds that are extracted from the plants do not contain the psycho active compund THC in sufficient amount to cause someone to get high.

What is unique about our products is that we are able to preserve 100% of all the beneficial hemp content while removing all THC from the oil. Our products contain 0% THC and have up to 82% potency in hemp making it very effective.

Yes, we offer wholesale, bulk, and even private labeling for all Colorado Botanicals product line. Please email us with the subject line indicating what you are asking for and we will get back to you as soon as possible or you may fill out the Distributor inquiry sheet on our website. We will be happy to discuss our commercial pricing programs or other business options that may meet your needs.